Reference

Our Legal Terms for Your Account

4rabet operates under a defined legal framework that governs how your account, data and transactions are handled — access and eligibility depend on local law and apply where…

Jurisdiction-Dependent AccessData Retention PolicyAccount Security TermsCookie & Tracking DisclosureUser Rights & Requests
4rabet Our Legal Terms for Your Account
LEGAL CONTACT PATHS

How to Reach Our Legal and Compliance Team

If you have a question about our terms, want to raise a legal concern or need to exercise a right under applicable data law, there are three direct contact paths available. Our compliance team aims to respond to all legal queries within two business days. For urgent account or payment disputes, live chat connects you to an agent who can escalate internally.

Team online

Email — Legal Queries

Send detailed legal questions, data-access requests or formal notices to our compliance address. We acknowledge within 24 hours and issue a substantive response within two business days of receiving your message.

Live Chat — Account Disputes

Live chat is available around the clock. For transaction disputes involving UPI, Paytm or PhonePe, an agent can log the case and escalate it to the relevant internal team within the same session.

Postal Notice — Formal Correspondence

Formal legal notices — including injunctions, subject-access requests or third-party legal demands — should be sent by post to the registered address listed in our full terms document in the site footer.

ACCOUNT & DATA HANDLING

How We Protect Your Data and Account

Security and transparency sit at the centre of how 4rabet manages your personal information, cookies and account credentials.

Data Collection Scope

We collect only the data required to operate your account — name, contact details, payment identifiers such as your UPI handle or linked Paytm number, and device fingerprint for fraud prevention. Nothing beyond that is retained without your explicit consent.

Cookie Policy

Cookies on 4rabet.tv fall into three categories: essential session cookies, analytics cookies and preference cookies. Essential cookies cannot be disabled as they keep your session active. Analytics and preference cookies can be turned off in your browser settings at any time.

Retention Periods

Account data is held for the duration your account is active, plus a statutory retention period required by applicable financial regulation. Once that period expires, personal data is deleted or anonymised — we do not hold it indefinitely after account closure.

Account Security Practices

Passwords are stored as salted hashes — our support team cannot see your password and will never ask for it. Two-step verification is available and we recommend activating it from your account-security panel immediately after opening your account.

Data-Change Requests

You may request correction or deletion of personal data by emailing our compliance address with proof of identity. Requests are processed within 14 calendar days. PhonePe and Paytm identifiers linked to your wallet can be updated directly in the payments section of your account dashboard.

Third-Party Data Sharing

We share data with payment processors — including UPI network partners and wallet providers — only to the extent necessary to complete a transaction. We do not sell personal data to advertisers or marketing aggregators under any arrangement.

Common Questions About Our Legal Terms

The questions below address the points we hear most frequently about account rights, data policy, jurisdiction terms and how to contact us for legal matters. If your question is not covered here, our compliance team is reachable via the contact paths in the section above.

Access depends on local law in your specific state or territory. Where local law permits, you may open an account and use services including UPI and Paytm deposits. You are responsible for confirming that access is lawful where you are located.

We collect the minimum data needed to verify your identity and process payments — name, contact details, and the payment identifiers you provide, such as a UPI handle or Paytm-linked mobile number. Device and session data is also logged for fraud prevention.

Your account data is kept for the duration your account is active and then for a statutory period required by applicable financial regulation. After that period ends, your personal data is deleted or irreversibly anonymised — it is not held beyond what regulation requires.

Yes. Email our compliance address with a valid proof of identity and state clearly whether you want a copy or deletion. We process all such requests within 14 calendar days and send a written confirmation once the action is complete.

Essential session cookies keep your account active and cannot be disabled. Analytics and preference cookies are optional — you can turn these off in your browser settings without affecting your ability to log in, deposit via PhonePe or Paytm, or access the lobby.

Disputes are governed by the jurisdiction terms set out in our full terms document, which is linked in the site footer. The applicable law depends on where you access the platform and what local law provides. Our dispute-resolution process is described in full in that document.

If any individual clause is found to be unenforceable under the law of your jurisdiction, that clause is severed from the agreement. All remaining terms continue to apply in full and are not affected by the removal of the unenforceable clause.